Are You Failing Your Team?

If you're not investing in your team's growth, then you are failing them and your company. I've got a client who is a really nice guy. Cares for people.  He's generous with his time and money for family, friends and charitable causes. But he gives very little of his time or money to improve his team -- including his key employees. Before working with me, he couldn't see this behavior as a problem. Matter of fact, he was oblivious to his non-action. His business is doing really well even though he feels he gets mediocre work from his team. I…

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“But…I’ll Keep Working.”

I have a leadership philosophy for founders: if entrepreneurs want to make more money and have a life, then they must subtract themselves from all the jobs in their company.   When I ask my clients what they think and feel about their company no longer needing them to do any labor, their response is telling...   They start off hopeful and describe the things they want out of life -- the main reasons they became entrepreneurs. I just sit back and wait for the "But..."   "But, I'll keep working."   As entrepreneurs describe what they want, the reasons…

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“As If” Systems

Humans adapt to their environment. Environments are an ecosystem -- a collection of interconnected and interdependent systems. To get a result that you've never gotten before, you have two basic choices: change your behavior or change your environment. After having worked with some clients who really resisted change, I started having them alter their environment. I came to the realization that the RESULT was what was important, not the behavior change. I had studied management theories, self help, books on goal setting, and more, and they all focus on changing the person. Looking back, the closest thing I've ever seen…

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EASY MONEY?

I just saw an ad on FB that reads: Marketing Agencies: If you're looking to increase your revenues this year, one of the easiest ways is to just start offering additional services. We just put together this cheat sheet of easy upsets you can offer your clients. Most of them just require a little set up and can add big recurring revenue to each client! In three sentences, "easy" is used twice and "just" is used three times. This shit is just easy. Except for Process Friction. If you just add a service here and a service there without figuring out how…

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Team Talk

Do you and your team talk to each other? "We communicate all the time in Slack." But do you talk to each other? "Uh...yeah, sometimes." Team Talk should be ingrained into your company's DNA.  People are social creatures and produce better as a team and when they know their work is important to a greater vision. Sure they have solo work to do, but seldom is that work isolated from the rest of the company.   The solo work individuals do impacts the solo and team work done by others. My work is with entrepreneurs, the founders of a company,…

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Work On Not In

Have you ever been told, or said to yourself, that you should "work on your business and not in it?" I'm sure you have. But do you know what that means?  Do you know what activities are working on and which are working in? Whenever I ask my clients or entrepreneur friends what "working on" means, in almost every case they describe tactical activities such as creating processes for employees, analyze the team's time utilization to find efficiencies, or to do payroll, or practically any other task in the company. Working on is strategic.  Working on develops the strategy that…

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What To Do When You F*ck Up

Today on TIM411, Tim answers the question, "I F'd up. What should I do?" “It takes a lifetime to build a good reputation, but you can lose it in a minute.” ~ Will Rogers Integrity and strength of character will save you from many of your own mistakes. Listen in to learn how to own up to your mistakes and then fix them.

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Optimal Activity Audit

Optimal Activity Audit

What's Important? What's Effective? What's Getting Results? Most businesses, large and small, have no idea what their people are doing, nor why they are doing it. Entrepreneurs need to know what is being done, why it is being done, and what outcomes are supposed to be the result of it.  I've seen a lot of bootstrapped business owners who just assume activity generates results without ever measuring it. They, typically, were involved in the design of the job and its tasks because they were the ones doing the job when they started the company and assume that the tasks that make…

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Tool: How To Delegate

Having worked with clients to turn them into the leader of their company, one stumbling block I found was that they didn't know how to delegate. Sure they assigned work to their employees and contractors.  That's delegation, right? Not really. They were abdicating. They handed the work over to their team and then promptly forgot about it.  Then days, weeks or even months go by and they remember the assignment and ask about it.  Or the team member brings back the completed work only for the entrepreneur to be furious at the quality or that it wasn't anything like what they…

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Trust But Verify 

Entrepreneurs love to talk about scaling their business. They love to talk about growth. The problem is they also believe that the existence of their company is dependent upon them.  Without them this company would whither and die. In the beginning, that’s true.  They took an idea and manifested it into reality.  Then they had to nurture it for some time before it proved it could live on. The problem comes with the time span between when an idea is first brought into reality and when it is successful enough to live on.  The longer that takes, the more the…

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